集成化供(gong)(gong)(gong)应(ying)(ying)(ying)链管(guan)(guan)(guan)(guan)理(li)(li)(li)思(si)想(xiang)(xiang)（VMI思(si)想(xiang)(xiang)-联合库(ku)存(cun)(cun)(cun)(cun)(cun)管(guan)(guan)(guan)(guan)理(li)(li)(li)思(si)想(xiang)(xiang)）:打破传统的(de)各自为政的(de)库(ku)存(cun)(cun)(cun)(cun)(cun)管(guan)(guan)(guan)(guan)理(li)(li)(li)模式，把供(gong)(gong)(gong)需双方和管(guan)(guan)(guan)(guan)理(li)(li)(li)捆绑在(zai)一起，由供(gong)(gong)(gong)方实施对库(ku)存(cun)(cun)(cun)(cun)(cun)的(de)具体(ti)管(guan)(guan)(guan)(guan)理(li)(li)(li)。体(ti)现原(yuan)则(ze)：合作性原(yuan)则(ze)；互惠(hui)原(yuan)则(ze)（双方成本较低(di)）；框(kuang)架(jia)协议（目标(biao)一致性原(yuan)则(ze)）；总体(ti)优化原(yuan)则(ze)。好(hao)处(chu)：降低(di)供(gong)(gong)(gong)应(ying)(ying)(ying)链的(de)库(ku)存(cun)(cun)(cun)(cun)(cun)水平(ping)，降低(di)成本；使(shi)用(yong)户(hu)(hu)(hu)获得(de)高水平(ping)的(de)服务(wu)；建(jian)(jian)立供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)与零售商(shang)(shang)(shang)的(de)合作框(kuang)架(jia)；组织(zhi)结构的(de)变革。运作方式：供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)提供(gong)(gong)(gong)包括所(suo)(suo)(suo)有(you)产(chan)品的(de)管(guan)(guan)(guan)(guan)理(li)(li)(li)软(ruan)件进(jin)行和决策(ce)(ce)，用(yong)户(hu)(hu)(hu)也可以(yi)使(shi)用(yong)该软(ruan)件执(zhi)行存(cun)(cun)(cun)(cun)(cun)货(huo)决策(ce)(ce)或了解存(cun)(cun)(cun)(cun)(cun)货(huo)状(zhuang)态(tai)；供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)在(zai)用(yong)户(hu)(hu)(hu)所(suo)(suo)(suo)在(zai)地，用(yong)户(hu)(hu)(hu)执(zhi)行决策(ce)(ce)并(bing)管(guan)(guan)(guan)(guan)理(li)(li)(li)存(cun)(cun)(cun)(cun)(cun)货(huo)，但(dan)是存(cun)(cun)(cun)(cun)(cun)货(huo)所(suo)(suo)(suo)有(you)权归(gui)用(yong)户(hu)(hu)(hu)所(suo)(suo)(suo)有(you)；供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)在(zai)用(yong)户(hu)(hu)(hu)所(suo)(suo)(suo)在(zai)地，用(yong)户(hu)(hu)(hu)执(zhi)行存(cun)(cun)(cun)(cun)(cun)货(huo)决策(ce)(ce)并(bing)管(guan)(guan)(guan)(guan)理(li)(li)(li)存(cun)(cun)(cun)(cun)(cun)货(huo)，在(zai)没(mei)有(you)出货(huo)前供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)拥有(you)存(cun)(cun)(cun)(cun)(cun)货(huo)所(suo)(suo)(suo)有(you)权；供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)不在(zai)用(yong)户(hu)(hu)(hu)所(suo)(suo)(suo)在(zai)地，但(dan)是定期(qi)派人(ren)用(yong)户(hu)(hu)(hu)执(zhi)行存(cun)(cun)(cun)(cun)(cun)货(huo)决策(ce)(ce)、管(guan)(guan)(guan)(guan)理(li)(li)(li)存(cun)(cun)(cun)(cun)(cun)货(huo)，供(gong)(gong)(gong)应(ying)(ying)(ying)商(shang)(shang)(shang)拥有(you)存(cun)(cun)(cun)(cun)(cun)货(huo)所(suo)(suo)(suo)有(you)权。供(gong)(gong)(gong)应(ying)(ying)(ying)链管(guan)(guan)(guan)(guan)理(li)(li)(li)需要考虑供(gong)(gong)(gong)应(ying)(ying)(ying)链合作伙伴关系(xi)，如(ru)建(jian)(jian)立长期(qi)合作关系(xi)、共同发展等，提高供(gong)(gong)(gong)应(ying)(ying)(ying)链合作伙伴的(de)忠诚度。电(dian)商(shang)(shang)(shang)供(gong)(gong)(gong)应(ying)(ying)(ying)链服务(wu)公司

供(gong)(gong)(gong)(gong)(gong)应链(lian)是指产(chan)品(pin)生产(chan)和流(liu)(liu)(liu)(liu)(liu)通过(guo)程(cheng)中(zhong)所(suo)涉(she)及的(de)(de)(de)原材(cai)料(liao)供(gong)(gong)(gong)(gong)(gong)应商、生产(chan)商、分销商、零(ling)(ling)售商以及消(xiao)费(fei)者等成(cheng)(cheng)员通过(guo)与上游、下(xia)(xia)游成(cheng)(cheng)员的(de)(de)(de)连接组(zu)成(cheng)(cheng)的(de)(de)(de)网络结构。也即(ji)是由物料(liao)获取、物料(liao)加工、并将(jiang)成(cheng)(cheng)品(pin)送到用户手(shou)中(zhong)这(zhei)一(yi)过(guo)程(cheng)所(suo)涉(she)及的(de)(de)(de)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)和企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)部门组(zu)成(cheng)(cheng)的(de)(de)(de)一(yi)个(ge)网络。供(gong)(gong)(gong)(gong)(gong)应链(lian)一(yi)般包括物流(liu)(liu)(liu)(liu)(liu)、商流(liu)(liu)(liu)(liu)(liu)、信息(xi)流(liu)(liu)(liu)(liu)(liu)、资(zi)金流(liu)(liu)(liu)(liu)(liu)四个(ge)流(liu)(liu)(liu)(liu)(liu)程(cheng)。供(gong)(gong)(gong)(gong)(gong)应链(lian)主要(yao)(yao)具有以下(xia)(xia)特(te)征(zheng)：复杂性(xing)、动态性(xing)、响应性(xing)、交叉(cha)性(xing)一(yi)般来说(shuo)，构成(cheng)(cheng)供(gong)(gong)(gong)(gong)(gong)应链(lian)的(de)(de)(de)基(ji)本要(yao)(yao)素包括：供(gong)(gong)(gong)(gong)(gong)应商指给生产(chan)厂家提(ti)供(gong)(gong)(gong)(gong)(gong)原材(cai)料(liao)或(huo)零(ling)(ling)、部件的(de)(de)(de)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)。厂家即(ji)产(chan)品(pin)制造业(ye)(ye)(ye)(ye)。分销企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)为(wei)实现(xian)将(jiang)产(chan)品(pin)送到经营地理(li)范围(wei)每一(yi)角落而设的(de)(de)(de)产(chan)品(pin)流(liu)(liu)(liu)(liu)(liu)通代理(li)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)。零(ling)(ling)售企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)将(jiang)产(chan)品(pin)销售给消(xiao)费(fei)者的(de)(de)(de)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)。物流(liu)(liu)(liu)(liu)(liu)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)即(ji)上述(shu)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)之外专(zhuan)门提(ti)供(gong)(gong)(gong)(gong)(gong)物流(liu)(liu)(liu)(liu)(liu)服(fu)务的(de)(de)(de)企(qi)(qi)(qi)业(ye)(ye)(ye)(ye)。其中(zhong)批发、零(ling)(ling)售、物流(liu)(liu)(liu)(liu)(liu)业(ye)(ye)(ye)(ye)也可以统称为(wei)流(liu)(liu)(liu)(liu)(liu)通业(ye)(ye)(ye)(ye)。肇庆全球供(gong)(gong)(gong)(gong)(gong)应链(lian)体系(xi)供(gong)(gong)(gong)(gong)(gong)应链(lian)管理(li)需要(yao)(yao)考虑供(gong)(gong)(gong)(gong)(gong)应链(lian)人才培养，如(ru)培养供(gong)(gong)(gong)(gong)(gong)应链(lian)管理(li)人才、提(ti)高供(gong)(gong)(gong)(gong)(gong)应链(lian)员工素质等，提(ti)高供(gong)(gong)(gong)(gong)(gong)应链(lian)管理(li)水平。

在供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)“企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)A—企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)B—企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)C”中(zhong)，企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)A是(shi)(shi)企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)B的(de)(de)(de)(de)原(yuan)材料(liao)(liao)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)商，企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)C是(shi)(shi)企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)B的(de)(de)(de)(de)产(chan)品(pin)销(xiao)售(shou)商。如果企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)B忽视了(le)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)中(zhong)各要(yao)素的(de)(de)(de)(de)相互依存关系(xi)，而过(guo)分注(zhu)重(zhong)自身(shen)(shen)的(de)(de)(de)(de)内部(bu)发(fa)(fa)展(zhan)，生(sheng)产(chan)产(chan)品(pin)的(de)(de)(de)(de)能(neng)(neng)(neng)力(li)不(bu)(bu)(bu)断(duan)(duan)提(ti)(ti)高，但如果企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)A不(bu)(bu)(bu)能(neng)(neng)(neng)及(ji)时(shi)向他提(ti)(ti)供(gong)(gong)(gong)(gong)(gong)(gong)生(sheng)产(chan)原(yuan)材料(liao)(liao)，或者企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)C的(de)(de)(de)(de)销(xiao)售(shou)能(neng)(neng)(neng)力(li)跟(gen)不(bu)(bu)(bu)上(shang)(shang)企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)B产(chan)品(pin)生(sheng)产(chan)能(neng)(neng)(neng)力(li)的(de)(de)(de)(de)发(fa)(fa)展(zhan)，那么我(wo)们可以得出这样的(de)(de)(de)(de)结论：企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)B生(sheng)产(chan)力(li)的(de)(de)(de)(de)发(fa)(fa)展(zhan)不(bu)(bu)(bu)适应(ying)(ying)(ying)(ying)这条供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)的(de)(de)(de)(de)整体效率。注(zhu)：“价值链(lian)(lian)(lian)(lian)(lian)”，它与(yu)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)是(shi)(shi)同一(yi)个观念。还有(you)提(ti)(ti)到的(de)(de)(de)(de)所谓全(quan)球运筹(chou)管理，实(shi)际上(shang)(shang)也(ye)跟(gen)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)是(shi)(shi)相通的(de)(de)(de)(de)，所讲的(de)(de)(de)(de)范畴都是(shi)(shi)一(yi)样。国家标准《物流(liu)术(shu)(shu)语(yu)》将(jiang)其(qi)定(ding)义为生(sheng)产(chan)与(yu)流(liu)通过(guo)程中(zhong)所涉及(ji)将(jiang)产(chan)品(pin)或服(fu)务提(ti)(ti)供(gong)(gong)(gong)(gong)(gong)(gong)给用户(hu)的(de)(de)(de)(de)上(shang)(shang)游(you)与(yu)下(xia)游(you)企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)所形成(cheng)的(de)(de)(de)(de)网(wang)链(lian)(lian)(lian)(lian)(lian)结构(gou)。随着(zhe)3G、4G，甚至5G移(yi)(yi)(yi)动(dong)(dong)网(wang)络不(bu)(bu)(bu)断(duan)(duan)迭代(dai)，供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)已经进入了(le)移(yi)(yi)(yi)动(dong)(dong)时(shi)代(dai)。移(yi)(yi)(yi)动(dong)(dong)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)，是(shi)(shi)利(li)用无线网(wang)络实(shi)现供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)的(de)(de)(de)(de)技(ji)术(shu)(shu)。它将(jiang)原(yuan)有(you)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)系(xi)统(tong)(tong)上(shang)(shang)的(de)(de)(de)(de)客户(hu)关系(xi)管理功能(neng)(neng)(neng)迁移(yi)(yi)(yi)到手机。移(yi)(yi)(yi)动(dong)(dong)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)系(xi)统(tong)(tong)具(ju)有(you)传统(tong)(tong)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)系(xi)统(tong)(tong)无法(fa)比拟的(de)(de)(de)(de)优越性。移(yi)(yi)(yi)动(dong)(dong)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)系(xi)统(tong)(tong)使业(ye)(ye)(ye)(ye)务摆脱时(shi)间(jian)和场所局(ju)限，随时(shi)随地与(yu)公司进行业(ye)(ye)(ye)(ye)务平台沟通，有(you)效提(ti)(ti)高管理效率，推动(dong)(dong)企(qi)(qi)(qi)(qi)业(ye)(ye)(ye)(ye)效益增长(zhang)。数(shu)码(ma)星辰的(de)(de)(de)(de)移(yi)(yi)(yi)动(dong)(dong)供(gong)(gong)(gong)(gong)(gong)(gong)应(ying)(ying)(ying)(ying)链(lian)(lian)(lian)(lian)(lian)系(xi)统(tong)(tong)就是(shi)(shi)一(yi)个集3G移(yi)(yi)(yi)动(dong)(dong)技(ji)术(shu)(shu)、智能(neng)(neng)(neng)移(yi)(yi)(yi)动(dong)(dong)终端、VPN、身(shen)(shen)份认证、地理信息(xi)系(xi)统(tong)(tong)。

供(gong)应(ying)(ying)(ying)链管(guan)(guan)理的(de)内容：涉及五个领域：需(xu)求(qiu)、计(ji)划(hua)、物流、供(gong)应(ying)(ying)(ying)和逆(ni)向(xiang)物流。供(gong)应(ying)(ying)(ying)链管(guan)(guan)理是以同(tong)步化(hua)、集(ji)成化(hua)生产计(ji)划(hua)为(wei)(wei)指(zhi)(zhi)导，以各种技术为(wei)(wei)支持(chi)，尤其以互联网为(wei)(wei)依(yi)托，围绕供(gong)应(ying)(ying)(ying)、生产、物流（主要指(zhi)(zhi)制(zhi)造(zao)过程）、满足(zu)需(xu)求(qiu)来实(shi)施的(de)。21世纪(ji)全(quan)球市场竞争的(de)特点(dian)：1.产品生产周期(qi)越来越短(duan)；2.产品品种数飞速增(zeng)加；3.对缩短(duan)交货期(qi)的(de)要求(qiu)越来越高；4.对产品和服(fu)务质量的(de)期(qi)望越来越高。传统“纵向(xiang)一(yi)体化(hua)”模式(shi)：1.增(zeng)加企业投资负(fu)担；2.承担丧失市场时机的(de)风险；3.迫(po)使(shi)企业从(cong)事不(bu)擅(shan)长的(de)业务活动；4.在(zai)每个业务领域都直接面临众多竞争对手；5.增(zeng)大(da)企业行业风险。供(gong)应(ying)(ying)(ying)链管(guan)(guan)理需(xu)要考(kao)虑供(gong)应(ying)(ying)(ying)链风险管(guan)(guan)理，如(ru)建立风险管(guan)(guan)理体系、制(zhi)定应(ying)(ying)(ying)急预案等(deng)，提高供(gong)应(ying)(ying)(ying)链风险管(guan)(guan)理能力。

早期的(de)(de)(de)观点认为供(gong)(gong)应(ying)(ying)链(lian)是(shi)(shi)(shi)(shi)指将采(cai)购(gou)的(de)(de)(de)原材料(liao)和收到的(de)(de)(de)零部件，通过(guo)生(sheng)产(chan)转(zhuan)换和销售(shou)等活动传递到用(yong)户的(de)(de)(de)一(yi)个过(guo)程(cheng)(cheng)。因此，供(gong)(gong)应(ying)(ying)链(lian)被(bei)视为企业(ye)内(nei)部的(de)(de)(de)一(yi)个物(wu)流(liu)过(guo)程(cheng)(cheng)，它所涉(she)及的(de)(de)(de)主要是(shi)(shi)(shi)(shi)物(wu)料(liao)采(cai)购(gou)、库存、生(sheng)产(chan)和分(fen)销诸部门的(de)(de)(de)职能协调问(wen)题，目的(de)(de)(de)是(shi)(shi)(shi)(shi)为了(le)优化(hua)企业(ye)内(nei)部的(de)(de)(de)业(ye)务流(liu)程(cheng)(cheng)、降低物(wu)流(liu)成本(ben)，从而提高经(jing)营效率。进(jin)入20世(shi)纪90年代，人(ren)们对供(gong)(gong)应(ying)(ying)链(lian)的(de)(de)(de)理解又发生(sheng)了(le)新的(de)(de)(de)变(bian)化(hua)：首(shou)先，由于需求环境的(de)(de)(de)变(bian)化(hua)，原来被(bei)排斥在供(gong)(gong)应(ying)(ying)链(lian)之(zhi)外(wai)的(de)(de)(de)用(yong)户、消费者的(de)(de)(de)地(di)位得到了(le)前所未有的(de)(de)(de)重视，从而被(bei)纳入了(le)供(gong)(gong)应(ying)(ying)链(lian)的(de)(de)(de)范(fan)围。这样(yang)，供(gong)(gong)应(ying)(ying)链(lian)就不再只是(shi)(shi)(shi)(shi)一(yi)条生(sheng)产(chan)链(lian)了(le)，而是(shi)(shi)(shi)(shi)一(yi)个涵盖了(le)整个产(chan)品运动过(guo)程(cheng)(cheng)的(de)(de)(de)增值链(lian)。供(gong)(gong)应(ying)(ying)链(lian)管(guan)理需要进(jin)行采(cai)购(gou)管(guan)理，以实(shi)现采(cai)购(gou)成本(ben)控(kong)制和供(gong)(gong)应(ying)(ying)稳定。佛山服装供(gong)(gong)应(ying)(ying)链(lian)成本(ben)是(shi)(shi)(shi)(shi)多少(shao)

供(gong)应(ying)链(lian)管(guan)理需要考虑(lv)供(gong)应(ying)链(lian)智(zhi)能化(hua)，如(ru)采用人工(gong)智(zhi)能、大数据等(deng)技(ji)术，提高供(gong)应(ying)链(lian)的智(zhi)能化(hua)水平和效率。电(dian)商供(gong)应(ying)链(lian)服务公司

供(gong)(gong)应(ying)(ying)链(lian)是(shi)指围(wei)绕关键企(qi)业，从(cong)配(pei)套零件开始，制(zhi)(zhi)成(cheng)(cheng)(cheng)中(zhong)(zhong)间(jian)(jian)(jian)产(chan)品(pin)以(yi)及产(chan)品(pin)，由销(xiao)(xiao)售网络把产(chan)品(pin)送到(dao)消(xiao)(xiao)费者(zhe)手中(zhong)(zhong)的(de)(de)(de)(de)、将供(gong)(gong)应(ying)(ying)商，制(zhi)(zhi)造商，分(fen)销(xiao)(xiao)商直到(dao)用(yong)户(hu)连(lian)成(cheng)(cheng)(cheng)一(yi)个整体(ti)的(de)(de)(de)(de)功(gong)能网链(lian)结构。供(gong)(gong)应(ying)(ying)链(lian)管(guan)理的(de)(de)(de)(de)经(jing)营(ying)理念是(shi)从(cong)消(xiao)(xiao)费者(zhe)的(de)(de)(de)(de)角度，通(tong)过(guo)企(qi)业间(jian)(jian)(jian)的(de)(de)(de)(de)协(xie)作(zuo)，谋求(qiu)供(gong)(gong)应(ying)(ying)链(lian)整体(ti)佳化(hua)。成(cheng)(cheng)(cheng)功(gong)的(de)(de)(de)(de)供(gong)(gong)应(ying)(ying)链(lian)管(guan)理能够协(xie)调并整合(he)供(gong)(gong)应(ying)(ying)链(lian)中(zhong)(zhong)所有的(de)(de)(de)(de)活(huo)(huo)动，成(cheng)(cheng)(cheng)为(wei)无缝连(lian)接(jie)的(de)(de)(de)(de)一(yi)体(ti)化(hua)过(guo)程(cheng)(cheng)。供(gong)(gong)应(ying)(ying)链(lian)的(de)(de)(de)(de)概(gai)念是(shi)从(cong)扩(kuo)大生(sheng)产(chan)概(gai)念发(fa)展来的(de)(de)(de)(de)，它(ta)(ta)将企(qi)业的(de)(de)(de)(de)生(sheng)产(chan)活(huo)(huo)动进行了前伸和(he)后延。日本丰(feng)田公司(si)(si)的(de)(de)(de)(de)精(jing)益协(xie)作(zuo)方式中(zhong)(zhong)就将供(gong)(gong)应(ying)(ying)商的(de)(de)(de)(de)活(huo)(huo)动视为(wei)生(sheng)产(chan)活(huo)(huo)动的(de)(de)(de)(de)有机组成(cheng)(cheng)(cheng)部(bu)分(fen)而加以(yi)控制(zhi)(zhi)和(he)协(xie)调。哈理森（Harrison）将供(gong)(gong)应(ying)(ying)链(lian)定义为(wei)：“供(gong)(gong)应(ying)(ying)链(lian)是(shi)执行采(cai)购原材料，将它(ta)(ta)们(men)转换为(wei)中(zhong)(zhong)间(jian)(jian)(jian)产(chan)品(pin)和(he)成(cheng)(cheng)(cheng)品(pin)，并且(qie)将成(cheng)(cheng)(cheng)品(pin)销(xiao)(xiao)售到(dao)用(yong)户(hu)的(de)(de)(de)(de)功(gong)能网链(lian)。”美国(guo)的(de)(de)(de)(de)史(shi)蒂文(wen)斯（Stevens）认为(wei)：“通(tong)过(guo)增值(zhi)过(guo)程(cheng)(cheng)和(he)分(fen)销(xiao)(xiao)渠道控制(zhi)(zhi)从(cong)供(gong)(gong)应(ying)(ying)商到(dao)用(yong)户(hu)的(de)(de)(de)(de)流就是(shi)供(gong)(gong)应(ying)(ying)链(lian)，它(ta)(ta)开始于供(gong)(gong)应(ying)(ying)的(de)(de)(de)(de)源点(dian)，结束于消(xiao)(xiao)费的(de)(de)(de)(de)终点(dian)。”因此(ci)，供(gong)(gong)应(ying)(ying)链(lian)就是(shi)通(tong)过(guo)计(ji)划（Plan）、获得（Obtain）、存储（Store）、分(fen)销(xiao)(xiao)（Distribute）、服(fu)务（Serve）等这样一(yi)些活(huo)(huo)动而在顾(gu)(gu)客和(he)供(gong)(gong)应(ying)(ying)商之间(jian)(jian)(jian)形成(cheng)(cheng)(cheng)的(de)(de)(de)(de)一(yi)种衔(xian)接(jie)（Interface），从(cong)而使企(qi)业能满足内外部(bu)顾(gu)(gu)客的(de)(de)(de)(de)需(xu)求(qiu)。电商供(gong)(gong)应(ying)(ying)链(lian)服(fu)务公司(si)(si)

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