大多数网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)都(dou)依赖于(yu)网(wang)(wang)络(luo)(luo)硬件(jian)和(he)软(ruan)件(jian)组(zu)件(jian)，如服(fu)(fu)(fu)(fu)(fu)务(wu)器(qi)、网(wang)(wang)络(luo)(luo)设备和(he)软(ruan)件(jian)组(zu)件(jian)等(deng)，使(shi)(shi)得(de)(de)网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)可用(yong)。网(wang)(wang)络(luo)(luo)硬件(jian)可以(yi)是(shi)由若干个组(zu)成(cheng)的(de)(de)集群装(zhuang)置，或(huo)网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)器(qi)设备，它们负责处理(li)连(lian)接网(wang)(wang)络(luo)(luo)的(de)(de)用(yong)户(hu)和(he)信息的(de)(de)传输(shu)。网(wang)(wang)络(luo)(luo)软(ruan)件(jian)可以(yi)是(shi)操作(zuo)系统，安(an)全软(ruan)件(jian)，服(fu)(fu)(fu)(fu)(fu)务(wu)软(ruan)件(jian)，硬件(jian)控(kong)制软(ruan)件(jian)以(yi)及(ji)与网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)相关的(de)(de)其它软(ruan)件(jian)。这(zhei)些组(zu)件(jian)都(dou)可以(yi)在网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)实施过(guo)程中提(ti)供(gong)支(zhi)持，使(shi)(shi)得(de)(de)用(yong)户(hu)可以(yi)使(shi)(shi)用(yong)网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)。随(sui)着互联网(wang)(wang)的(de)(de)发展以(yi)及(ji)网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)技术的(de)(de)不断提(ti)高(gao)，网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)也(ye)发生(sheng)了(le)巨大变化，现(xian)在，它不单单提(ti)供(gong)了(le)传统的(de)(de)文字、图(tu)像和(he)声音信息的(de)(de)传输(shu)，还(hai)提(ti)供(gong)了(le)多媒体应用(yong)服(fu)(fu)(fu)(fu)(fu)务(wu)，实时(shi)的(de)(de)网(wang)(wang)络(luo)(luo)会议服(fu)(fu)(fu)(fu)(fu)务(wu)，电子商务(wu)服(fu)(fu)(fu)(fu)(fu)务(wu)，智(zhi)能(neng)识别等(deng)服(fu)(fu)(fu)(fu)(fu)务(wu)的(de)(de)发展。未来，网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)将(jiang)从(cong)一(yi)种工具变成(cheng)一(yi)种基于(yu)互联网(wang)(wang)的(de)(de)企(qi)业价值，以(yi)及(ji)企(qi)业市(shi)场营(ying)销、公司品牌(pai)形象塑造、用(yong)户(hu)满意度调(diao)查及(ji)其数据分(fen)析等(deng)等(deng)。互联网(wang)(wang)为我们提(ti)供(gong)了(le)便利(li)吗(ma)？宁夏大规模网(wang)(wang)络(luo)(luo)服(fu)(fu)(fu)(fu)(fu)务(wu)软(ruan)件(jian)平台

网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)的(de)(de)(de)(de)应用(yong)非常广(guang)，它可(ke)以(yi)(yi)满足不同(tong)用(yong)户(hu)(hu)的(de)(de)(de)(de)需(xu)求(qiu)，使(shi)用(yong)户(hu)(hu)可(ke)以(yi)(yi)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)实现更(geng)多的(de)(de)(de)(de)功能，从(cong)而(er)(er)提(ti)高网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)的(de)(de)(de)(de)效(xiao)率(lv)。网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)可(ke)以(yi)(yi)指(zhi)电子商务(wu)、在线支(zhi)付、网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)营(ying)销(xiao)等，它们都是(shi)(shi)网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)的(de)(de)(de)(de)一(yi)(yi)部分。电子商务(wu)是(shi)(shi)一(yi)(yi)种(zhong)常用(yong)的(de)(de)(de)(de)网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)，它可(ke)以(yi)(yi)使(shi)用(yong)户(hu)(hu)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)进行(xing)(xing)商品交易，从(cong)而(er)(er)实现快速(su)交易。在线支(zhi)付服(fu)务(wu)可(ke)以(yi)(yi)使(shi)用(yong)户(hu)(hu)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)进行(xing)(xing)支(zhi)付，从(cong)而(er)(er)实现快速(su)支(zhi)付，提(ti)高了支(zhi)付效(xiao)率(lv)。网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)营(ying)销(xiao)服(fu)务(wu)可(ke)以(yi)(yi)使(shi)用(yong)户(hu)(hu)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)进行(xing)(xing)营(ying)销(xiao)，从(cong)而(er)(er)实现网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)营(ying)销(xiao)，让用(yong)户(hu)(hu)可(ke)以(yi)(yi)更(geng)好地了解产品和服(fu)务(wu)。网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)在通信(xin)中的(de)(de)(de)(de)含义是(shi)(shi)指(zhi)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)提(ti)供的(de)(de)(de)(de)某种(zhong)服(fu)务(wu)，它可(ke)以(yi)(yi)使(shi)用(yong)户(hu)(hu)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)实现更(geng)多的(de)(de)(de)(de)功能，从(cong)而(er)(er)提(ti)高网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)的(de)(de)(de)(de)效(xiao)率(lv)。网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)的(de)(de)(de)(de)应用(yong)非常广(guang)，它可(ke)以(yi)(yi)满足不同(tong)用(yong)户(hu)(hu)的(de)(de)(de)(de)需(xu)求(qiu)，使(shi)用(yong)户(hu)(hu)可(ke)以(yi)(yi)在网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)上(shang)(shang)实现更(geng)多的(de)(de)(de)(de)功能，从(cong)而(er)(er)提(ti)高网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)的(de)(de)(de)(de)效(xiao)率(lv)。中国(guo)台(tai)湾常见(jian)网(wang)(wang)(wang)(wang)(wang)(wang)(wang)络(luo)(luo)(luo)服(fu)务(wu)软件我不喜欢使(shi)用(yong)互(hu)联网(wang)(wang)(wang)(wang)(wang)(wang)(wang)。

二是指一(yi)切(qie)通(tong)过网(wang)(wang)络(luo)或(huo)(huo)采(cai)用(yong)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)方式提(ti)供(gong)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)的(de)(de)(de)企(qi)业(ye)(ye)的(de)(de)(de)总成(cheng)，如网(wang)(wang)上医疗企(qi)业(ye)(ye)。前(qian)(qian)者(zhe)以(yi)(yi)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)为(wei)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)目(mu)的(de)(de)(de)，后(hou)(hou)(hou)者(zhe)以(yi)(yi)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)为(wei)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)工具。可以(yi)(yi)将后(hou)(hou)(hou)者(zhe)称为(wei)"网(wang)(wang)基(ji)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)"，即基(ji)于(yu)网(wang)(wang)络(luo)或(huo)(huo)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)方式的(de)(de)(de)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)。这个(ge)课题将另(ling)文(wen)讨论。前(qian)(qian)者(zhe)意义(yi)上的(de)(de)(de)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)的(de)(de)(de)范围(wei)(wei)有(you)多(duo)大？电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)是为(wei)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)应(ying)用(yong)提(ti)供(gong)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)的(de)(de)(de)，因此(ci)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)应(ying)用(yong)方面(mian)的(de)(de)(de)需求(qiu)有(you)多(duo)大，作(zuo)为(wei)供(gong)给的(de)(de)(de)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)的(de)(de)(de)范围(wei)(wei)就(jiu)有(you)多(duo)大，甚至更大--因为(wei)供(gong)给可能(neng)创造原先并不(bu)存在的(de)(de)(de)需求(qiu)。电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)涉及机(ji)构(gou)和(he)(he)个(ge)人的(de)(de)(de)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)、工作(zuo)和(he)(he)生活的(de)(de)(de)各个(ge)环(huan)(huan)节、层面(mian)和(he)(he)范围(wei)(wei)。对于(yu)企(qi)业(ye)(ye)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)应(ying)用(yong)，就(jiu)是说(shuo)要提(ti)供(gong)全(quan)体、强大的(de)(de)(de)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)应(ying)用(yong)支(zhi)(zhi)持服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)，包括网(wang)(wang)络(luo)、硬件和(he)(he)软件等(deng)技术支(zhi)(zhi)持，也包括营(ying)销(xiao)推广、应(ying)用(yong)集(ji)成(cheng)、信用(yong)、支(zhi)(zhi)付、物流和(he)(he)咨询等(deng)多(duo)方面(mian)的(de)(de)(de)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)。对于(yu)面(mian)向企(qi)业(ye)(ye)的(de)(de)(de)电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)--按行业(ye)(ye)范围(wei)(wei)划分(fen)，可以(yi)(yi)分(fen)为(wei)综合性电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)和(he)(he)行业(ye)(ye)性电(dian)子(zi)(zi)商(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)。前(qian)(qian)者(zhe)不(bu)区(qu)分(fen)行业(ye)(ye)，为(wei)所(suo)有(you)行业(ye)(ye)厂商(shang)和(he)(he)所(suo)有(you)产(chan)品、服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)提(ti)供(gong)交(jiao)易(yi)(yi)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)，如阿里巴巴、慧(hui)聪网(wang)(wang)等(deng)；后(hou)(hou)(hou)者(zhe)专(zhuan)注(zhu)于(yu)某一(yi)行业(ye)(ye)或(huo)(huo)产(chan)品、服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)，如中国化(hua)工网(wang)(wang)等(deng)。按交(jiao)易(yi)(yi)环(huan)(huan)节划分(fen)，可以(yi)(yi)分(fen)为(wei)全(quan)程交(jiao)易(yi)(yi)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)和(he)(he)专(zhuan)项(xiang)交(jiao)易(yi)(yi)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)。前(qian)(qian)者(zhe)为(wei)交(jiao)易(yi)(yi)全(quan)程提(ti)供(gong)交(jiao)易(yi)(yi)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)，后(hou)(hou)(hou)者(zhe)专(zhuan)注(zhu)于(yu)某一(yi)个(ge)交(jiao)易(yi)(yi)环(huan)(huan)节。

电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)交易(yi)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)将(jiang)有选择(ze)地(di)针对一(yi)部(bu)分类型的(de)(de)企(qi)业(ye)(ye)、产(chan)品和服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)，提(ti)(ti)供(gong)在(zai)线成(cheng)交和交割服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)；-电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)的(de)(de)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)范围(wei)从(cong)外(wai)部(bu)市场交易(yi)向企(qi)业(ye)(ye)内部(bu)运(yun)营渗透，通过提(ti)(ti)供(gong)在(zai)线软(ruan)件和信息系(xi)统服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)--如(ru)在(zai)线ASP、CRM和财(cai)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)管理(li)等(deng)(deng)，为(wei)企(qi)业(ye)(ye)提(ti)(ti)供(gong)多(duo)面IT运(yun)营服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)；-基于电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)的(de)(de)集(ji)成(cheng)化。电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)拥有海量(liang)客(ke)户(hu)以(yi)及理(li)解和服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)客(ke)户(hu)的(de)(de)能(neng)力(li)，为(wei)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)体系(xi)中的(de)(de)其(qi)他角色--如(ru)信用、认(ren)证(zheng)、支(zhi)付和现(xian)代(dai)(dai)物流等(deng)(deng)提(ti)(ti)供(gong)了(le)良好的(de)(de)运(yun)营环境，未(wei)来(lai)将(jiang)有越来(lai)越多(duo)的(de)(de)信用、认(ren)证(zheng)、支(zhi)付和现(xian)代(dai)(dai)物流等(deng)(deng)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)集(ji)成(cheng)于电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)上(shang)，从(cong)而进一(yi)步提(ti)(ti)高整个电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)的(de)(de)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)水平(ping)(ping)。综合(he)(he)性(xing)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)与行业(ye)(ye)性(xing)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)摆脱低水平(ping)(ping)竞争，充分保持和发(fa)挥各自(zi)的(de)(de)优势，不断走向合(he)(he)作(zuo)乃至(zhi)融(rong)合(he)(he)，构(gou)造"互为(wei)平(ping)(ping)台(tai)(tai)(tai)"的(de)(de)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)新模(mo)式。电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)从(cong)"工具(ju)性(xing)平(ping)(ping)台(tai)(tai)(tai)"向"生态(tai)性(xing)平(ping)(ping)台(tai)(tai)(tai)"升级，构(gou)建(jian)和服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)于基于电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)的(de)(de)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)生态(tai)，将(jiang)成(cheng)为(wei)未(wei)来(lai)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)平(ping)(ping)台(tai)(tai)(tai)的(de)(de)重要(yao)功能(neng)。要(yao)重视和鼓励中小企(qi)业(ye)(ye)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)业(ye)(ye)发(fa)展(zhan)。发(fa)展(zhan)中小企(qi)业(ye)(ye)电(dian)(dian)(dian)(dian)子(zi)(zi)(zi)(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)务(wu)(wu)(wu)(wu)(wu)(wu)(wu)(wu)，对于促(cu)进经济(ji)增(zeng)长(zhang)、扩(kuo)大就业(ye)(ye)规模(mo)、改变经济(ji)增(zeng)长(zhang)方(fang)式有着十分积(ji)极的(de)(de)作(zuo)用。分布在(zai)不同地(di)区的(de)(de)计算机系(xi)统，可以(yi)通过网络及时，使(shi)人们之(zhi)间(jian)的(de)(de)联系(xi)更(geng)加紧密。

Ubisoft选择了总(zong)(zong)部(bu)(bu)设(she)在(zai)(zai)蒙大(da)(da)拿州的(de)(de)(de)(de)RightNow科技公(gong)司(si)提(ti)供的(de)(de)(de)(de)托管服(fu)(fu)务套(tao)(tao)件(jian)，并与(yu)其(qi)网(wang)(wang)上数据库集成起来(lai)。如果人们(men)使(shi)(shi)(shi)用(yong)(yong)Ubisoft的(de)(de)(de)(de)FAQ或者通过电(dian)子(zi)邮件(jian)上报问题，RightNow就(jiu)可(ke)(ke)以(yi)获得(de)事件(jian)历(li)史。Ubisoft把95%的(de)(de)(de)(de)支(zhi)持(chi)(chi)服(fu)(fu)务量交给了FAQ，就(jiu)算某客户决定使(shi)(shi)(shi)用(yong)(yong)Web邮件(jian)，系统(tong)也会查(cha)看关键(jian)字，再(zai)尝试提(ti)供解决办(ban)法。该(gai)系统(tong)使(shi)(shi)(shi)这(zhei)家(jia)公(gong)司(si)在(zai)(zai)北(bei)美(mei)(mei)的(de)(de)(de)(de)支(zhi)持(chi)(chi)队伍(wu)只(zhi)需美(mei)(mei)国(guo)(guo)在(zai)(zai)北(bei)卡罗来(lai)纳州开设(she)一(yi)家(jia)小规(gui)模的(de)(de)(de)(de)呼叫中心，呼叫等待时间(jian)从两三(san)分钟减少到了不足一(yi)分钟。部(bu)(bu)署RightNow后的(de)(de)(de)(de)另(ling)一(yi)个(ge)明显结果就(jiu)是(shi)，Ubisoft设(she)在(zai)(zai)全(quan)球各(ge)地(di)（美(mei)(mei)国(guo)(guo)、加(jia)拿大(da)(da)、法国(guo)(guo)、德国(guo)(guo)、英国(guo)(guo)、荷兰、意(yi)大(da)(da)利(li)、西班牙和北(bei)欧）的(de)(de)(de)(de)支(zhi)持(chi)(chi)队伍(wu)可(ke)(ke)以(yi)统(tong)一(yi)使(shi)(shi)(shi)用(yong)(yong)一(yi)个(ge)标准化系统(tong)。譬如说在(zai)(zai)以(yi)前，要是(shi)在(zai)(zai)德国(guo)(guo)的(de)(de)(de)(de)客户来(lai)到北(bei)美(mei)(mei)，客户服(fu)(fu)务就(jiu)要给德国(guo)(guo)的(de)(de)(de)(de)支(zhi)持(chi)(chi)队伍(wu)发送电(dian)子(zi)邮件(jian)。然(ran)后他(ta)们(men)希望(wang)问题得(de)到答复。如果没有答复，他(ta)们(men)只(zhi)好自(zi)己(ji)采(cai)取进一(yi)步行动。现在(zai)(zai)，系统(tong)可(ke)(ke)根据与(yu)账户有关的(de)(de)(de)(de)IP地(di)址或者所在(zai)(zai)国(guo)(guo)，自(zi)动转发请求，把该(gai)用(yong)(yong)户转给相(xiang)应的(de)(de)(de)(de)支(zhi)持(chi)(chi)中心。主(zhu)要业务是(shi)为全(quan)美(mei)(mei)市政当局维(wei)护水塔及(ji)相(xiang)关资产的(de)(de)(de)(de)UtilityServiceCo.公(gong)司(si)，自(zi)助服(fu)(fu)务门户计划较(jiao)大(da)(da)提(ti)高了该(gai)公(gong)司(si)的(de)(de)(de)(de)竞争能(neng)力，DavidAl-Khazraji说。这(zhei)家(jia)总(zong)(zong)部(bu)(bu)设(she)在(zai)(zai)美(mei)(mei)国(guo)(guo)佐治(zhi)亚(ya)州的(de)(de)(de)(de)公(gong)司(si)正在(zai)(zai)使(shi)(shi)(shi)用(yong)(yong)Oracle公(gong)司(si)的(de)(de)(de)(de)托管模式的(de)(de)(de)(de)电(dian)子(zi)商务套(tao)(tao)件(jian)。网(wang)(wang)购属不属于互(hu)联网(wang)(wang)？甘肃大(da)(da)规(gui)模网(wang)(wang)络服(fu)(fu)务软件(jian)大(da)(da)概费用(yong)(yong)

腾讯属不属于互联网？宁夏大规模网络服务(wu)软件平台

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