餐(can)(can)饮管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)的(de)基本方(fang)式：制定(ding)出适合饭(fan)(fan)店(dian)(dian)自身的(de)管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)制度(du)与(yu)方(fang)法(fa)，更重(zhong)要(yao)的(de)就(jiu)是要(yao)认识各(ge)种管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)制度(du)和方(fang)法(fa)，了解各(ge)种制度(du)产(chan)生的(de)背景(jing)，深入研究各(ge)种制度(du)适用的(de)条件(jian)适合，不要(yao)先入为主。管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)方(fang)法(fa)一(yi)定(ding)要(yao)适合饭(fan)(fan)店(dian)(dian)的(de)环境，由(you)于各(ge)饭(fan)(fan)店(dian)(dian)的(de)环境不同(tong)(tong)，因(yin)此不可能(neng)有哪一(yi)种管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)制度(du)能(neng)适用于各(ge)饭(fan)(fan)店(dian)(dian)。即使(shi)在同(tong)(tong)一(yi)饭(fan)(fan)店(dian)(dian)内部，对(dui)不同(tong)(tong)部门的(de)员工有时(shi)也要(yao)采(cai)(cai)用不同(tong)(tong)的(de)管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)方(fang)法(fa)。管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)制度(du)也有时(shi)间(jian)(jian)性(xing)，饭(fan)(fan)店(dian)(dian)住所的(de)情况常随时(shi)间(jian)(jian)的(de)不同(tong)(tong)而(er)变化，管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)制度(du)和方(fang)法(fa)必(bi)须因(yin)时(shi)、因(yin)地(di)、因(yin)人而(er)变。饭(fan)(fan)店(dian)(dian)一(yi)般采(cai)(cai)用的(de)管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)方(fang)法(fa)有：组织图表、工作种类、工作规范、工作时(shi)间(jian)(jian)表等等。巴黎的(de)初个现代餐(can)(can)厅“拉·图尔内尔”于1765年开业，标志着(zhe)餐(can)(can)饮管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)的(de)现代化起步(bu)。扬州(zhou)包厢(xiang)餐(can)(can)饮管(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)

餐(can)(can)饮(yin)管(guan)理(li)的(de)(de)(de)(de)托(tuo)管(guan)管(guan)理(li)：俗(su)话说(shuo)，国有国法(fa)，家有家规，那(nei)么食(shi)(shi)堂托(tuo)管(guan)作(zuo)为(wei)一(yi)个(ge)新(xin)兴(xing)的(de)(de)(de)(de)行(xing)(xing)业(ye)，也(ye)需要一(yi)定(ding)要规章制(zhi)(zhi)度(du)来制(zhi)(zhi)约员(yuan)工的(de)(de)(de)(de)言(yan)行(xing)(xing)，保(bao)证(zheng)客人的(de)(de)(de)(de)饮(yin)食(shi)(shi)健康(kang)。下(xia)面，就以上海恩泉餐(can)(can)饮(yin)管(guan)理(li)有限公司为(wei)例，简单(dan)说(shuo)明一(yi)下(xia)食(shi)(shi)堂托(tuo)管(guan)的(de)(de)(de)(de)一(yi)些管(guan)理(li)制(zhi)(zhi)度(du)：1.目(mu)的(de)(de)(de)(de)：为(wei)了提高(gao)食(shi)(shi)堂管(guan)理(li)的(de)(de)(de)(de)整体(ti)水平，为(wei)全(quan)体(ti)员(yuan)工提供(gong)卫(wei)生(sheng)(sheng)、放(fang)(fang)心、舒(shu)适、更好的(de)(de)(de)(de)用餐(can)(can)环境和氛围(wei)，维护和确保(bao)员(yuan)工的(de)(de)(de)(de)身体(ti)健康(kang)，特制(zhi)(zhi)定(ding)本制(zhi)(zhi)度(du)。2.范围(wei)：食(shi)(shi)堂工作(zuo)人员(yuan)和全(quan)体(ti)员(yuan)工采(cai)购(gou)及(ji)存(cun)储制(zhi)(zhi)度(du)：1、严(yan)(yan)把采(cai)购(gou)质量关，预防(fang)和杜绝(jue)病从口入，不得采(cai)购(gou)霉变(bian)、腐坏、虫蛀、有毒、超过保(bao)质期(qi)的(de)(de)(de)(de)或卫(wei)生(sheng)(sheng)法(fa)禁止供(gong)应的(de)(de)(de)(de)其他食(shi)(shi)品(pin)。防(fang)止食(shi)(shi)物中毒。2、 采(cai)购(gou)大批主食(shi)(shi)或副(fu)食(shi)(shi)要求供(gong)货单(dan)位(wei)提供(gong)卫(wei)生(sheng)(sheng)许可证(zheng)，以便查(cha)验，不得采(cai)购(gou)三(san)无产品(pin)。3、严(yan)(yan)格执(zhi)行(xing)(xing)食(shi)(shi)品(pin)卫(wei)生(sheng)(sheng)制(zhi)(zhi)度(du)，对(dui)存(cun)放(fang)(fang)的(de)(de)(de)(de)各类食(shi)(shi)品(pin)实行(xing)(xing)“隔(ge)离”，以免串味、走味或变(bian)质。4、食(shi)(shi)堂库(ku)房(fang)整齐清洁，分类存(cun)放(fang)(fang)，防(fang)鼠防(fang)潮。5、食(shi)(shi)品(pin)存(cun)放(fang)(fang)冰箱(xiang)或冰柜时间不得多于48小时，严(yan)(yan)禁销售隔(ge)夜饭菜。南(nan)通餐(can)(can)饮(yin)管(guan)理(li)条例餐(can)(can)饮(yin)管(guan)理(li)将注(zhu)重卫(wei)生(sheng)(sheng)和食(shi)(shi)品(pin)安全(quan)，确保(bao)顾客的(de)(de)(de)(de)健康(kang)和安全(quan)。

餐(can)(can)(can)(can)饮管(guan)理(li)(li)的(de)(de)(de)(de)(de)相(xiang)关(guan)课(ke)程(cheng)：课(ke)程(cheng)建(jian)设，课(ke)程(cheng)性(xing)质与(yu)(yu)作(zuo)用。《餐(can)(can)(can)(can)饮服务(wu)与(yu)(yu)管(guan)理(li)(li)》的(de)(de)(de)(de)(de)性(xing)质：高(gao)职(zhi)酒店管(guan)理(li)(li)专(zhuan)业(ye)(ye)的(de)(de)(de)(de)(de)专(zhuan)业(ye)(ye)必修课(ke)。本课(ke)程(cheng)体(ti)系一方面(mian)注重(zhong)知(zhi)识性(xing)，培养(yang)学(xue)(xue)生(sheng)(sheng)的(de)(de)(de)(de)(de)专(zhuan)业(ye)(ye)知(zhi)识和(he)管(guan)理(li)(li)理(li)(li)论(lun)；另一方面(mian)注重(zhong)实践(jian)性(xing)，培养(yang)学(xue)(xue)生(sheng)(sheng)的(de)(de)(de)(de)(de)操作(zuo)能(neng)(neng)力和(he)管(guan)理(li)(li)能(neng)(neng)力；同时注重(zhong)理(li)(li)论(lun)与(yu)(yu)实践(jian)的(de)(de)(de)(de)(de)结合，培养(yang)学(xue)(xue)生(sheng)(sheng)的(de)(de)(de)(de)(de)应变能(neng)(neng)力和(he)创(chuang)新能(neng)(neng)力。这些知(zhi)识和(he)能(neng)(neng)力既符合高(gao)技能(neng)(neng)人(ren)才培养(yang)目标的(de)(de)(de)(de)(de)要求，又(you)适应餐(can)(can)(can)(can)饮业(ye)(ye)职(zhi)业(ye)(ye)岗位群的(de)(de)(de)(de)(de)任职(zhi)要求。《餐(can)(can)(can)(can)饮服务(wu)与(yu)(yu)管(guan)理(li)(li)》的(de)(de)(de)(de)(de)作(zuo)用：通过(guo)本课(ke)程(cheng)的(de)(de)(de)(de)(de)学(xue)(xue)习，使学(xue)(xue)生(sheng)(sheng)掌(zhang)握餐(can)(can)(can)(can)饮业(ye)(ye)务(wu)内容、工(gong)作(zuo)标准，具备餐(can)(can)(can)(can)饮服务(wu)意识与(yu)(yu)管(guan)理(li)(li)意识，做到动手能(neng)(neng)力强，管(guan)理(li)(li)意识强，具备餐(can)(can)(can)(can)饮企业(ye)(ye)主(zhu)要营业(ye)(ye)点基层督(du)导(dao)的(de)(de)(de)(de)(de)素质和(he)管(guan)理(li)(li)能(neng)(neng)力。

餐饮(yin)(yin)(yin)管理(li)历史(shi)背景：在(zai)我国(guo)餐饮(yin)(yin)(yin)管理(li)的(de)雏形要追(zhui)溯到秦汉，我国(guo)古代地广人(ren)稀(xi)，为(wei)了(le)(le)方便(bian)官(guan)差长途传送文件(jian)，而设(she)立(li)的(de)住宿(su)与(yu)(yu)餐食的(de)驿站(zhan)。真正意义上的(de)餐饮(yin)(yin)(yin)管理(li)是(shi)在(zai)秦朝制定货币政策(ce)后，民间社会开始(shi)有(you)大规模(mo)的(de)交(jiao)易(yi)(yi)现(xian)象，市集应运产生，民以食为(wei)天的(de)本性自然(ran)在(zai)交(jiao)易(yi)(yi)现(xian)象中(zhong)(zhong)流露无疑一(yi)(yi)交(jiao)易(yi)(yi)的(de)本质在(zai)为(wei)生活餬口，而交(jiao)易(yi)(yi)的(de)性质则免不了(le)(le)以物(wu)(wu)(wu)易(yi)(yi)物(wu)(wu)(wu)或以钱易(yi)(yi)物(wu)(wu)(wu)，所谓(wei)的(de)「物(wu)(wu)(wu)」，自然(ran)就是(shi)指(zhi)一(yi)(yi)些生活用品与(yu)(yu)食物(wu)(wu)(wu)，既然(ran)食物(wu)(wu)(wu)可以从交(jiao)易(yi)(yi)中(zhong)(zhong)获(huo)得(de)，餐食贩卖于(yu)焉蕴酿而生，具体(ti)言中(zhong)(zhong)，餐饮(yin)(yin)(yin)业宜溯源人(ren)类开始(shi)有(you)交(jiao)易(yi)(yi)现(xian)象之(zhi)时，算(suan)来也(ye)有(you)四(si)千年的(de)历史(shi)了(le)(le)。餐饮(yin)(yin)(yin)管理(li)可以帮助(zhu)餐厅建立(li)良(liang)好的(de)顾客关系，提供个性化(hua)的(de)服务(wu)和关怀。

餐(can)饮管(guan)(guan)(guan)理(li)(li)(li)(li)法：1.预算与(yu)财务管(guan)(guan)(guan)理(li)(li)(li)(li)：预算每月经(jing)营(ying)费(fei)用(yong)(yong)：人资(zi)费(fei)用(yong)(yong)，成本费(fei)用(yong)(yong)，不确(que)定(ding)(ding)费(fei)用(yong)(yong)，并以(yi)预算的结(jie)果做(zuo)为当月的运(yun)行(xing)费(fei)用(yong)(yong)。财务管(guan)(guan)(guan)理(li)(li)(li)(li)：要(yao)求(qiu)账目相符，每个环节都以(yi)书面做(zuo)依据，制定(ding)(ding)一(yi)(yi)套可(ke)(ke)行(xing)的管(guan)(guan)(guan)理(li)(li)(li)(li)制度，流程，有(you)章必循。2.动力管(guan)(guan)(guan)理(li)(li)(li)(li)：也(ye)就是(shi)激(ji)发(fa)(fa)一(yi)(yi)种统一(yi)(yi)的团队精(jing)神与(yu)企业的生命力，凝聚力，要(yao)创造使(shi)(shi)下属愿意接受并不断尽力他(ta)全力去工作的态度行(xing)为。3.资(zi)产(chan)管(guan)(guan)(guan)理(li)(li)(li)(li)：资(zi)产(chan)管(guan)(guan)(guan)理(li)(li)(li)(li)也(ye)属成本控制，首先了(le)解(jie)自己(ji)范围内的设施设备，电器用(yong)(yong)具等，物品数量(liang)，使(shi)(shi)用(yong)(yong)年(nian)限，完好(hao)度如何，然后(hou)分(fen)配(pei)到人，责任到人，维护并保养自己(ji)承(cheng)担的物品就可(ke)(ke)以(yi)完全达到预期的效(xiao)果。4.经(jing)营(ying)管(guan)(guan)(guan)理(li)(li)(li)(li)：此餐(can)饮管(guan)(guan)(guan)理(li)(li)(li)(li)是(shi)饭(fan)店(dian)的命脉，也(ye)是(shi)饭(fan)店(dian)营(ying)销的重点，所谓经(jing)营(ying)定(ding)(ding)位(wei)要(yao)符合市场发(fa)(fa)展，并以(yi)创新加固经(jing)营(ying)管(guan)(guan)(guan)理(li)(li)(li)(li)。并不断的创新产(chan)品，招揽客(ke)源与(yu)稳定(ding)(ding)客(ke)源。餐(can)饮管(guan)(guan)(guan)理(li)(li)(li)(li)的未(wei)来(lai)发(fa)(fa)展将(jiang)继(ji)续关注(zhu)顾(gu)客(ke)体验(yan)和(he)创新，以(yi)满足不断变化(hua)的消费(fei)者(zhe)需(xu)求(qiu)。扬(yang)州包厢餐(can)饮管(guan)(guan)(guan)理(li)(li)(li)(li)

餐(can)(can)饮(yin)管理能(neng)通过定期举办主(zhu)题活动，吸引顾客参与，提(ti)升餐(can)(can)厅口碑(bei)和客流量。扬州包(bao)厢餐(can)(can)饮(yin)管理

餐饮管理的(de)(de)(de)(de)方法(fa)：1.组织(zhi)(zhi)(zhi)图(tu)(tu)表(biao)(biao)，组织(zhi)(zhi)(zhi)图(tu)(tu)表(biao)(biao)表(biao)(biao)示了岗位和(he)职(zhi)责(ze)的(de)(de)(de)(de)基本(ben)分(fen)类(lei)和(he)关(guan)系(xi)(xi)，是(shi)(shi)组织(zhi)(zhi)(zhi)形式的(de)(de)(de)(de)机构(gou)图(tu)(tu)，但有某些(xie)局限性，如各层次的(de)(de)(de)(de)职(zhi)权(quan)范(fan)围(wei)和(he)职(zhi)责(ze)，地位相同的(de)(de)(de)(de)两(liang)个(ge)(ge)职(zhi)员(yuan)(yuan)之间的(de)(de)(de)(de)非直(zhi)线(xian)关(guan)系(xi)(xi)或(huo)不同部(bu)门的(de)(de)(de)(de)职(zhi)员(yuan)(yuan)之间的(de)(de)(de)(de)间接关(guan)系(xi)(xi)皆不明显。由于这个(ge)(ge)原因，各种(zhong)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)描(miao)述(shu)和(he)组织(zhi)(zhi)(zhi)手册是(shi)(shi)对组织(zhi)(zhi)(zhi)图(tu)(tu)标的(de)(de)(de)(de)重要(yao)(yao)(yao)(yao)补充说(shuo)明。2.工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)种(zhong)类(lei)，工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)种(zhong)类(lei)是(shi)(shi)反映(ying)所需(xu)技能和(he)职(zhi)位职(zhi)责(ze)的(de)(de)(de)(de)说(shuo)明。对员(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)定(ding)向培训，对完成(cheng)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)评(ping)估，对制定(ding)工(gong)(gong)(gong)(gong)(gong)资等(deng)级，对确(que)定(ding)职(zhi)权(quan)和(he)职(zhi)责(ze)的(de)(de)(de)(de)范(fan)围(wei)都有帮助(zhu)。工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)种(zhong)类(lei)说(shuo)明包(bao)括(kuo)鉴定(ding)数据、工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)概要(yao)(yao)(yao)(yao)、职(zhi)责(ze)和(he)要(yao)(yao)(yao)(yao)求。3.工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)规(gui)范(fan)：工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)规(gui)范(fan)是(shi)(shi)陈述(shu)一项工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)要(yao)(yao)(yao)(yao)达到的(de)(de)(de)(de)标准，它包(bao)括(kuo)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)责(ze)任(ren)、工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)条件、个(ge)(ge)人资格等(deng)。4.工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)时(shi)间表(biao)(biao)：工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)时(shi)间表(biao)(biao)是(shi)(shi)员(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)要(yao)(yao)(yao)(yao)完成(cheng)的(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)概念，附有工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)过程说(shuo)明和(he)时(shi)间要(yao)(yao)(yao)(yao)求，是(shi)(shi)经理与员(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)交流的(de)(de)(de)(de)一种(zhong)方式。有三(san)种(zhong)基本(ben)的(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)时(shi)间表(biao)(biao)，即个(ge)(ge)人时(shi)间表(biao)(biao)、日常(chang)时(shi)间表(biao)(biao)和(he)组织(zhi)(zhi)(zhi)时(shi)间表(biao)(biao)，工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)时(shi)间表(biao)(biao)的(de)(de)(de)(de)内容包(bao)括(kuo)：姓(xing)名、工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)时(shi)间、职(zhi)务(wu)、受谁监(jian)督、由谁换班、休(xiu)息(xi)日、用餐时(shi)间、休(xiu)息(xi)时(shi)间、各段时(shi)间要(yao)(yao)(yao)(yao)做(zuo)的(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)(zuo)内容等(deng)。扬州(zhou)包(bao)厢(xiang)餐饮管理

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